Call quality issue Sophos SG

Customer was having a problem with calls initiated with teams and skype desktop application.
The problem was specific to the audio and in only one way. Incoming audio was fine.
I did not found some interesting logs in the Sophos, but I found some threads speaking of this.

Solution was to add an IPS exception to avoid RTP drop due to high number of udp packets :

Author: Kévin SAS

I am Kévin SAS and live in France. I am an engineer in network and security. I worked for a lot of customers in these domains : Wireless, LAN, Datacenter, VoIP with several brands like Cisco, HPE, Aruba, Palo Alto amongst others. Previously working for a service provider. I currently work for an integrator while giving me lots of opportunity to learn. This blog stores some technicals notes I wanted to share.

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